Cookie Policy
Our online gaming platform www.carousel.be (hereinafter “the Website”) uses cookies to improve your online experience and offer you personalized content.
You have the option at any time to accept or refuse cookies that are non-essential to the operation of the Website www.carousel.be.
However, to continue browsing on our Website, you must either accept the cookies, or refuse them by managing your preferences via the “Cookie settings” tab.
In this Cookie Policy (hereinafter “the Policy”) you will find all necessary information, as well as the options available to you to indicate your cookie preferences. Do not hesitate to consult our Privacy Policy for more information on the processing of your personal data.
We invite you to read this information carefully.
1. What is a cookie?
A cookie is a set of information that is generally small and identified by a name, which can be transferred to your browser by a website you have logged on to. Your web browser will store the cookie for a certain period and resend it to the web server each time you log back in.
Other technologies similar to cookies, such as local storage, are used. Local storage is a set of data created by your browsing device.
Certain cookies are required for the operation of the Website, such as cookies that allow you to log in to the Website and manage your deposits and winnings. Others are used to improve your gaming experience, including your choice of language: when you visit the Website again, this cookie will allow your browser to be recognized and therefore remember your preferred language. Other cookies are used to provide you with personalized content or advertisements.
In §2 below you will find a list of cookies used by the Website and its partners.
The cookie storage period varies depending on the type of cookie. Certain cookies are automatically deleted when you leave the Website, while others are stored for longer periods. Cookie storage periods are defined below (§2).
2. Why does the Website use cookies?
The Website and its partners use four (4) categories of cookies, namely:
- Essential cookies: functional or technical cookies that are required for the operation of the Website and, notably, for the purposes of granting players access to the online gaming and betting offer and allowing the Website to fulfill its legal and contractual obligations;
- Experience-enhancing cookies: cookies that improve the user’s online experience (preferences, etc.);
- Performance cookies: cookies that measure the performance of the Website and the advertisements displayed on it;
- Marketing cookies: cookies that allow you to receive personalized advertisements and create a personalized profile in order to avoid seeing advertisements that do not match your profile.
The use of cookies by the Website and its partners requires your consent, except for essential cookies, which are required for the operation of the Website.
You will find the list of cookies below. This list is non-exhaustive and liable to change, on the understanding that the Website will always request your consent for all non-essential cookies.
2.1. Essential cookies
Cookies | Function | Length of storage |
|---|---|---|
ASP.NET_SessionId | Player session management | Session |
2isLogged | Session management | Session |
PromoCookie | Memorization of displayed promotion codes | Session |
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
io_token_* fp_token_* | Iovation | Anti-fraud management | 1 year 1 year |
cfruid | Cloudflare | Cybersecurity prevention | Session |
didomi_token euconsent-v2 | Didomi | Memorize consent information for cookie management | 15 mins 1 year |
Local Storage | Function |
|---|---|
io_temp | Anti-fraud management (Iovation) |
2.2. Experience-enhancing cookies
Cookies | Function | Length of storage |
|---|---|---|
2loginbox_rememberusername | Memorizes the last log in of the user on the Website | 1 year |
2lastVisitedSection | Memorizes the last section visited by the user | 1 year |
SessionLanguage | Manages the language preference on the Website | 1 year |
2.3. Performance cookies
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
_gid _ga _ga_* | Google Analytics | Memorizes a unique identifier and visits for statistical purposes | 1 day 2 years 2 years |
_dd_s | Datadog | Measures performance in real time. Error detection | 1 day |
Local Storage | Fonction |
|---|---|
_fs_uid | Visualizes the player’s experience when visiting the Website |
2.4. Marketing cookies
Third Party Cookies | Third Party | Function | Length of storage |
|---|---|---|---|
cX_T cX_P cX_G cX_S | Mediahuis | Sends targeted promotional campaigns | 1 day 1 year 1 year Session |
_scid | Snapchat | Allows Snapchat to advertise | 1 year and 1 month |
C uid | adform | Analyzes information for advertising purposes | 1 month 60 days |
dsp_id u evo5_CAROUSEL | netmng | Allows online advertisements | 6 months 16 months 8 months |
_gcl_au | GoogleAds | Analyses information about advertising | 3 months |
personalization_id | Allows Twitter to advertise | 2 years |
Local Storage | Function |
|---|---|
_cX_P _cX_expires _cX_lastP1Time _cx_G | Memorizes the session for promotional purposes for cxSense (Mediahuis) |
3. How can I identify and manage the cookies used by the Website?
Whether you are browsing on your computer or mobile phone, you are free to manage your consent preferences for the cookies used by the Website and its partners by configuring your cookies via the “Cookie settings” tab.
Please note that most browsers are configured to automatically accept cookies. You are free to configure your browser so that it sends a notification when a cookie is used, thereby allowing you to accept it or not.
Browser (computer) | |
|---|---|
Firefox | |
Chrome | |
Safari | |
Internet explorer | |
Browser (mobile phone) | |
Firefox | |
Chrome | |
Safari | |
Microsoft Edge |
Please note that third parties may use cookies to generate traffic without PAC-MAN NV's' consent. You have the option of deleting these cookies by directly contacting these third parties: Google, Fullstory, etc.
4. Contact
4.1. Website manager contact details
The Website is operated by PAC-MAN NV, which can be contacted for any questions relating to cookies and personal data protection:
- By post: Gistelsteenweg 519, 8490 Jabbeke, Belgium
- By email: [email protected]
You can contact PAC-MAN NV’s Data Protection Officer by email at the same address.
4.2. Contact details of the Belgian Data Protection Authority (Autorité de protection des données)
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the Belgian Act of 30 July 2018, you have the right to request additional information or make a complaint to the Belgian Data Protection Authority, whose contact details are as follows:
Address: Gegevensbeschermingsautoriteit, Drukpersstraat 35, 1000 Brussels
Telephone: +32 (0)2 274 48 00
Email: [email protected]